Practice Manager – Emma Massoules
With over 10 years of experience working in the private healthcare sector and the NHS, Emma is a highly skilled Practice Manager dedicated to streamlining operations and exceeding patient expectations. She possesses an in-depth understanding of private healthcare, ensuring the practice runs efficiently and adheres to the highest standards. She fosters a welcoming and supportive environment from the very first contact, prioritising clear communication and building positive relationships with each patient.
Emma’s dedication extends beyond a friendly smile. She meticulously streamlines practice operations, utilising the latest private practice software and data protection protocols to ensure efficient appointment management, minimal wait times, and seamless patient record keeping. This meticulous approach creates a stress-free experience for patients, allowing them to focus on their health.
Emma believes clear communication is key. She ensures patients receive timely information, creating a sense of trust and respect throughout their journey.